Ebooks are great. I also like Librivox Audio books, where people volunteer to record public domain books. The worst thing is falling asleep during a chapter.
Computer programs have 'bugs' Same with products. Complaints depts can receive complaints of faults, so they can be tracked, but there are also the "I like your product but...wouldn't it be good if...?"
The net also helps products for which there is a market, but are towards the thinner end of the 'profit/loss' bell curve, and would not have been practical using traditional manufacture or retail, but are cost effective in a cyber market. Of course there are also the products which could not have been possible before the net, and as tech...

Ebooks are great. I also like Librivox Audio books, where people volunteer to record public domain books. The worst thing is falling asleep during a chapter.
Computer programs have 'bugs' Same with products. Complaints depts can receive complaints of faults, so they can be tracked, but there are also the "I like your product but...wouldn't it be good if...?"
The net also helps products for which there is a market, but are towards the thinner end of the 'profit/loss' bell curve, and would not have been practical using traditional manufacture or retail, but are cost effective in a cyber market. Of course there are also the products which could not have been possible before the net, and as technology improves. the assistance of the public can be vital providing tweaks that can help a product upgrade to be compatible with the latest software, and OS. developments. I heard once, if you are looking for something, and can't find a web page for it, the best thing you can do is create one .It is still incredible that 20yrs ago the net as we know it today was virtually sci fi